Would you recommend us?
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Throughout July, 85% of our patients said they’d be extremely likely or likely to recommend us to their friends and family.
We collect feedback on all our services on an ongoing basis. One of these feedback mechanisms is the national Friends and Family Test. This asks patients who have used our services how likely they would be to recommend us to their friends and family.
Some of the comments received in July can be seen below.
Quote / Testimonial:
“The Nurse who attended to me was super excellent I should say. She attended to me efficiently and patiently with out hesitation or reluctance despite of the fact that I arrived to the Surgery about 14 minutes late.I thought my appointment was 10:45 instead of 10:30. She did not even made a comment that next time I should come earlier. It’s my mistake of checking the time. Nevertheless as I have said, she was so kind and warm to talk to. She even offered/injected me anti-shingles vaccine. There is no bruise mark on my arm when she extracted blood for analysis/test. She was really worth praising or recommending!!”
Quote / Testimonial:
“The Practice 188 (our GP) had arranged a blood test for my mum without our request. This was very kind of them. We grasped the opportunity and l took my mum for the blood test. We arrived half an hour earlier but we were admitted quickly. The nurse was very polite and seemed to know her job very well.”
Quote / Testimonial:
“I felt at ease speaking to the doctor and she answered all my concerns”