Latest News
The way you access our services is changing
26th March 2025We’re about to begin using a ‘total triage’ model at The Practice @ 188! This means from 1 April 2025, […]
We’re Enhancing Access!
6th March 2025We’re excited to announce that we now deliver over 27 hours of enhanced access every week, making it easier than […]
Maria’s Award – HCSW of the Year
24th February 2025We are thrilled to share that our Senior Healthcare Assistant, Maria, has been named a finalist in the prestigious NHS […]
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Your Feedback
You and Your General Practice
This guide is a way for you to understand what you can expect from us and how you can get the most from your NHS. It explains how we can work together as a team and by you understanding our services it helps us to help you.
It contains lots of helpful information including:
- What happens when you contact us to request an appointment
- Who might be able to help you at the Practice
- Where to find and how to use online services
- The best way to get help when the Practice is closed
- How to provide feedback or raise concerns